Карьера
Field service Deputy Manager
Служба технической поддержки
София, Болгария
In connection with the continuous and dynamic development, we at EGT are looking for motivated people to become part of Technical Support Division. Location: Sofia, 2 Parva Balgarska Armia Str., NPZ Voenna Rampa.
Responsibilities
- Planning, organizing, and coordinating the activities of the managed team;
- Task assigment among the team members;
- Ensures timely and quality performance of assigned tasks;
- Suggesting measures for improving the team's activities;
- Preparing monthly reports and summaries of the team's results;
- Summarise team activities in order to keep senior managers informed;
- Monitoring the execution of the annual plans of the directorate and preparing annual reports for the management;
- Preparing monthly or annual reports and analyzing business metrics;
- Controlling and monitoring the implementation of policies, procedures, and instructions related to the activities of the entrusted department;
- Helps team members to follow company rules and guidelines;
- Helps the Field Service manager to make important decisions related to administration, projects, and management procedures;
Requierments
- Higher technical education in the field of electrical engineering, electronics and automation or computer technology;
- 3 years of experience in the field of technical support;
- High knowledge in the field of electronics;
- Experience with SAP and Salesforce is an advantage;
- Good command of English;
- Ability to build relationships and interpersonal skills;
- Effective planning and organizational skills;
- Excellent problem-solving abilities and analytical skills for effective identification and addressing of issues.
What we offer
- You will have the opportunity to work in a developing company with international experience;
- You will have an excellent package for remuneration and social benefits - additional health insurance - luxury package, annual bonus for achieved results; Multisport card, social policies to support the family, telemedicine, corporate discounts, team building and social events;
- You will develop in a positive, encouraging working atmosphere;
- You will be part of a close-knit team oriented towards achievements, but also with a lot of creative energy, both for work and for fun;
- You will achieve a balance between professional and personal life;
